Sales Administrator-Manufacturing

We are currently recruiting for an experienced Sales Administrator to join a well-established manufacturing business.

This is a varied position supporting the sales and wider commercial team, helping to ensure customer orders are processed accurately and efficiently from initial enquiry through to delivery.

• Processing customer orders accurately and efficiently
• Preparing quotations and responding to customer enquiries
• Liaising with customers regarding orders, lead times and deliveries
• Working closely with production, purchasing and logistics teams
• Updating customer records and order information on ERP/CRM systems
• Raising invoices and supporting general sales administration
• Monitoring outstanding orders and keeping customers updated
• Handling telephone and email enquiries
• Supporting the sales team with reports, documentation and general administration
• Resolving order or delivery queries where required

We are looking for someone who has previous experience within a Sales Administration, Sales Support, Order Processing or Customer Service position.

Experience working within a manufacturing, engineering or industrial environment would be highly beneficial.

• Previous sales administration or order processing experience
• Experience working with ERP/MRP or CRM systems
• Strong attention to detail
• Excellent communication and customer service skills
• Good Microsoft Office skills, particularly Excel and Outlook
• The ability to manage multiple orders and priorities
• A proactive and organised approach to your work

This is an excellent opportunity to join an established manufacturing company in a key sales support position, working as part of a friendly and collaborative team.

If you have experience within sales administration, order processing or manufacturing customer support, we would be keen to hear from you.