Site Protection Officer

Site Protection Officer

Location: Wokingham and Reading area, Berkshire.

Pay Rate: £17.00 per hour.

Shifts: 12-hour rotating 4 on / 4 off shift pattern, consisting of 2 days & 2 nights, then 4 days off.

We are the National Energy System Operator (NESO) – an independent, impartial, and expert organisation at the centre of Great Britain's energy system.

As a Site Protection Officer, you will play a vital role in protecting a critical national infrastructure environment, safeguarding nationally significant operations, people, and assets. This position carries real responsibility, directly contributing to safety, security and resilience of the site. Working with a professional and supportive team, you will deliver high standards of security in a dynamic and fast‑paced environment. Your focus will be on anticipating, identifying, and preventing security risks while ready to respond effectively to incidents.

• Conduct internal and external patrols across high‑security and restricted areas.
• Monitor CCTV, access control, and alarm systems to identify and respond to risks.
• Manage access for staff, visitors, and contractors in line with site procedures.
• Carry out physical searches in accordance with security policies.
• Respond to incidents including alarms, intrusions and emergencies, escalating where required.
• Maintain accurate records of all activities and incidents using systems such as MERLIN.
• Provide a professional and welcoming presence as the first point of contact for visitors.

• You will help protect infrastructure that supports the UK's energy system.
• Your role directly contributes to national resilience and public safety.
• You will work in a high‑security environment with genuine responsibility and purpose.

• Proven background in the security industry (corporate, critical infrastructure or similar).
• Valid SIA Door Supervisor licence.
• First Aid at Work qualification or willingness to obtain.
• Full UK manual driving licence.
• British citizen with a UK passport or dual nationality.
• Lived and worked in the UK for the past five years.
• Minimum of 3 GCSEs including English and Maths at grade C/4 or above (or equivalent).

• SIA CCTV Operator licence or willingness to obtain.
• Experience working in a government or high‑security environment.
• SC Clearance – must be obtained as a condition of employment.
• Experience using systems such as CCTV, access control platforms and incident reporting tools.

• Fluent in verbal and written English with good communication skills.
• Strong observational and situational awareness skills.
• Ability to follow procedures and instructions accurately.

• Strong IT skills and good understanding of all MS Office applications.
• Good understanding of health, safety and security best practices.
• Ability to identify and respond to security risks.

• Professional, reliable, and punctual.
• Remains calm under pressure with good decision‑making ability.
• High level of integrity and confidentiality.
• Proactive and vigilant approach to security.
• Customer‑focused with a helpful and approachable manner.
• Ability to work independently and as part of a team.

You will be an experienced security professional with the ability to maintain strong situational awareness in a fast‑paced environment. You will be confident in managing access control, responding to incidents, and interacting with a wide range of stakeholders. You will demonstrate professionalism, sound judgement and the ability to operate effectively within a high‑security setting.

All candidates for this role will attend a general fitness medical, which includes an eyesight test, hearing test, step test and advice on your Body Mass Index (BMI). The fitness assessment is designed to ensure all candidates have the necessary physical capability for the role.

• Operational procedures and security protocols.
• Security systems (CCTV, access control, alarms).
• Conflict management and de‑escalation techniques.
• Fire safety and First Aid.
• Opportunity to gain additional qualifications (including CCTV licence).
• Ongoing development and career progression within Mitie.

• Fitness medical (including eyesight, hearing and fitness test).
• Drug and alcohol screening.
• Security vetting and clearance (SC).