Security Control Centre Operative

Join our Protective Security Team and play a key role in helping protect our people, sites and critical assets.

As an Security Control Centre (SCC) Operative, you’ll work at the heart of our Security Control Centre, monitoring the security of our estate and helping ensure our physical security measures remain effective around the clock. Using a range of security technology, including CCTV, intruder detection and electronic access control systems, you’ll help identify potential threats and support an effective security response.

You’ll play an important role in our security incident response, supporting investigations, coordinating updates and ensuring key actions and decisions are accurately captured for internal stakeholders and government agencies.
You’ll also support the smooth running of the Security Control Centre, including managing  and access requirements, and will have the opportunity to step up and support the Supervisor when required.

What you will be doing as an SCC Operative

Monitor alarms and CCTV against set procedures and documentation, ensuring that site systems are operating correctly.
Triage incident reports to ensure a correct response is initiated and auditable.
Provide security incident support to our operational sites, e.g. in case of a security system outage.
Activate disaster recovery plans for the SCC as required.
Manage the SCC working environment.
Support system health checks and data/subject access requests in collaboration with the Security System Lead and SCC Assurance Analyst.
Support third-party contractor engagement around maintenance requests and defect management, ensuring the functionality of the SCC is maintained.
Contribute to continuous improvement activity, identifying operational and process improvement opportunities. Support security-related projects, e.g. the SCC upgrade, and any planned system upgrades.

The successful candidate will be required to undertake UK National Security Vetting (NSV) Counter Terrorism Check (SC) clearance before starting in this role.

Candidates must either hold active CTC clearance or be willing and eligible to undergo the vetting process. To meet the eligibility criteria, you must typically have been a continuous resident in the UK for the last 5 years and hold a valid passport.

Location – Kemble Court, Reading

Working Hours – 38.5 Hours per week

4-on-4-off, 12-hour Night Shifts

What you should bring to the role

To thrive in this role, the essential criteria you’ll need are:

Operational experience gained in a similar SCC, AMC, ARC, or SOC role.
Knowledge and experience of using security systems (CCTV, Alarms, Access control, etc.) to monitor and respond to alarms.
Demonstrate a thorough understanding and deployment of monitoring, response, emergency, and escalation procedures.
Analytical and Decisive, takes ownership of actions.
Self-motivated, committed, and organised.
What’s in it for you?

Offering between £33,200 and £44,000 per annum, depending on experience and skills.
24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
Contributory pension – Defined Contribution - Maximum of 12%
-2x employee contribution.
Personal Medical Assessments – open to all once a year.
Performance-related pay plan directly linked to company performance measures and targets
Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all,…