Plumbing Engineer - Newly Qualified

Plumbing Engineer - Newly Qualified Reading

Home Serve are now recruiting for directly employed Newly Qualified Plumbing Engineers to join our team!

Location: Reading

Full Time: 40 hours per week. This includes some weekend, evening & bank holiday work

Salary: Up to £33,400 (includes location allowance) increasing to £38,800 with experience + £3,000 guaranteed bonus in your first year

Start your plumbing career with one of the UK’s leading home assistance providers! Are you a newly qualified plumber looking to kick‑start your career with expert support and hands‑on experience in domestic plumbing? At Home Serve, we’re looking for enthusiastic and motivated Newly Qualified Plumbing Engineers (Level 2 or
3) to join our growing team. You’ll work alongside experienced plumbers, gain real‑world experience in customers' homes, and benefit from training at our state‑of‑the‑art academy.

• Company van, fuel card, tools, uniform & safety equipment provided
• Up to 33 days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week
• Access to our online benefits portal – discounts across popular retailers
• Fantastic pension scheme
• Employee Assistance Programme for you and your family
• Ongoing training and coaching from our award‑winning training centre and field‑based teams
• Cutting‑edge tech to help you do your job efficiently

• Level 2 in Plumbing (if successful, copies of your certificates must be provided)
• Full UK Driving Licence with no more than 6 penalty points
• Excellent customer service
• Proactive, ‘can do’ attitude and a willingness to learn
• Some hands‑on experience in a domestic plumbing environment

At Home Serve you’ll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done.

• Week 1-2:
  Induction
• You will attend our Head Office in Walsall Monday - Friday, where we will cover all things Home Serve, health and safety and provide you with your tools and equipment
• Week 3-14:
  Buddying
• You will be buddied up with an experienced Home Serve Plumbing Engineer, learning processes, procedures and best practices.
• You will have 8 hours of coaching per week.
• Week 15-18:
  Supervised Practical Work
• You’ll start working hands‑on under full supervision
• Focus on technical ability, customer service & process compliance
• Weeks 19-26:
  Supported Independence
• Lowered job targets to give you time to grow
• 8 hours coaching per week
• Week 27 onwards:
  Business as Usual (BAU)
• Performance monitored, with ongoing coaching and support if required

If you believe you are who we are looking forward for then click apply now! It’s our people that truly make what we do so special. As part of the Home Serve family your job will be to put our customers first and we will give you everything you need to make this happen.

Here at Home Serve we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. Home Serve has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one‑off repairs, we’re here 24/7. Whether it’s plumbing, drainage, heating or electrics our home experts are ready to get the job done.