Family Worker

We're looking for a dedicated and compassionate Family Worker to join our Family Help Service, supporting children, young people and families to achieve positive and lasting outcomes.

You’ll work in the Family Hubs and in the community, delivering a mix of targeted interventions, group work and practical support while helping to create a welcoming and inclusive environment for all families.

• Holding a caseload and acting as the Lead Practitioner for families
• Undertaking whole family assessments and developing outcome focused plans
• Delivering direct work and evidence-based interventions with children, young people and parents
• Facilitating Team Around the Family (TAF) meetings and supporting family‑led decision making
• Building strong, trusting relationships with families, including those who may be reluctant to engage
• Working closely with multi‑agency partners including schools, health services and social care
• Delivering group sessions and parenting programmes within the Family Hub
• Ensuring the voice of the child is central to all plans and interventions
• Monitoring and reviewing progress to ensure positive, sustained outcomes
• Maintaining accurate records and contributing to service performance and quality

You’ll be passionate about supporting families and confident working in a fast‑paced environment with children, young people and parents facing a range of challenges. You’ll be someone who builds trust easily, stays calm under pressure and is motivated to make a real difference.

• A Level 3 qualification (or equivalent) and relevant parenting programme training
• Experience working with children, young people and families in a support setting
• Experience with in a safeguarding and multi‑agency environment
• Strong assessment, planning and organisational skills
• The ability to manage a caseload and prioritise effectively
• Excellent communication and relationship‑building skills
• Confidence delivering group work and structured interventions
• A resilient, solution‑focused approach, particularly in challenging situations
• The ability to work collaboratively with partners and colleagues
• A strong commitment to inclusion, equality and continuous professional development

• Generous holiday entitlement – 25 days per year plus bank holidays, rising to 30 days after 5 years’ service and 33 days after 10 years’ service, with the option to buy additional leave
• A wide range of flexible working opportunities
• Modern working environment at the Civic Offices in the heart of Reading
• Local Government Pension Scheme (LGPS)
• Life Assurance – three times your annual salary (for LGPS members)
• On‑site day nursery (Kennet Day nursery) rated outstanding by Ofsted
• Season Ticket Loan – a loan to help with the cost of your rail or bus journey, to and from work
• Lease car salary sacrifice scheme – allowing you to lease a brand new, greener car for three years (monthly fee includes insurance, servicing and road tax)

Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. Candidates who declare a disability will be offered an interview if they meet the minimum criteria for the job.