Communications & Marketing Officer

Summary

People who work for the National Trust are as varied as all the places we care for. That's why we look for staff from all backgrounds, with a variety of skills and abilities, to help the Trust’s cause. As a Communications and Marketing Officer for the Thames Valley Group, you'll be responsible for letting people know about the place, and how they can visit.

The working pattern will be alternating 3 days/4 days per week.

The Thames Valley is a major tourist destination, with historic houses, parks and gardens, cycling, walking and boating on the river. It’s a beautiful area in which to live and work, with numerous small villages and towns in the countryside, yet good transport links to London by train and close to the east-west M4 motorway. The nearby thriving town of Reading with its range of housing types and prices, university and sporting facilities is the most important source for local visitors coming to the National Trust properties in this area.

Basildon Park is just 12 miles from Greys Court, with nearby Nuffield Place – the third in the group, forming a close triangle of properties spilling out north across the valley.

We have an annual plan covering communications and marketing, and your role will be to achieve what’s on that plan. We have some ambitious targets that you’ll be aiming at, including reaching new and diverse audiences, so there’s room for creativity and fresh ideas. Your day-to-day work will cover things like creating new content on our web pages, and making sure that existing information remains relevant and accurate, running social media accounts, creating promotional materials and writing and distributing press releases.

The role includes regular weekend working and forms part of the Duty Management team for the group. You'll be working closely with your colleagues on site and the Trust’s regional advisers, known as consultants. You'll be part of a team making sure that we’re sharing the best stories we can, with a focus on spreading the word about places to visit and letting people know about the Trust’s conservation work.

• Familiar and confident with various marketing techniques, including digital and social media
• Experienced in writing and speaking clearly
• Someone who puts people first, and understands why great customer service matters
• Skilled in working with IT (including Microsoft Office)
• Good at solving problems, and able to work on your own initiative

We work hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Find out more about the benefits we offer to support you.

Basildon Park, Lower Basildon, Reading, RG8 9NR

Communications & Marketing Officer - Career Level

B.pdf

Compliance.

Eligibility to Work in the UK

Closing Date: 21 June 2026

Provisional Interview Date: 06 July 2026

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults  you have any questions around your suitability for this vacancy, please contact the people service centre.