Warehouse Operations Lead

About the Role We are looking for a hands‑on, high‑impact Warehouse Operations Lead to take full ownership of our main warehouse—an essential hub supporting multiple network delivery and operations projects. This is a critical leadership role during a period of significant transformation and investment. You will be responsible for stabilising current operations, improving processes, and building a scalable, efficient warehouse operating model that supports both immediate delivery and long‑term growth.

If you thrive in environments where you can drive change, introduce structure, and deliver operational excellence, this role offers a unique opportunity to make a lasting impact.

• Operational Leadership – Own day‑to‑day warehouse performance, including inbound/outbound logistics, goods receipt, storage, dispatch, and returns; ensure accurate and timely recording of all stock movements using approved systems; maintain a safe, compliant, and well‑organised warehouse aligned with Health & Safety regulations.
• Inventory & Control – Take full accountability for inventory accuracy, stock integrity, and audit readiness; oversee cycle counts and support formal audits, investigating and resolving discrepancies; ensure system data aligns with physical stock at all times.
• Stakeholder & Logistics Coordination – Coordinate materials and assets to support project delivery and operations; manage logistics relationships with suppliers and transport partners; act as the key operational interface between warehouse and internal stakeholders.

• High and sustained inventory accuracy.
• Efficient, timely inbound and outbound logistics.
• Optimised use of warehouse space.
• Strong compliance with processes and data standards.
• Minimal stock discrepancies and delivery delays.
• Full Health & Safety compliance.
• Reliable, high‑quality service to internal stakeholders.

• Experience & Expertise – Proven experience leading warehouse operations or activities (advanced level); strong understanding of inventory control, stock accuracy, and audit requirements; experience with warehouse management or CMDB‑style inventory systems; track record supporting project‑based or field engineering environments; experience improving underperforming or immature warehouse operations; hands‑on involvement in warehouse redesign, process improvement, or transformation initiatives.
• Skills & Attributes – Highly motivated, hands‑on leader with strong ownership mindset; comfortable making autonomous operational decisions; strong attention to detail and commitment to data accuracy; ability to challenge legacy practices and drive meaningful change; excellent organisational and problem‑solving skills; collaborative and able to build strong cross‑functional relationships; capable of balancing day‑to‑day delivery with long‑term transformation goals.

• Good working knowledge of Health & Safety requirements in a warehouse environment.