Technical Service Specialist

Technical Service Specialist – Eaton

Eaton’s FFD Fluid Filtration Division is currently hiring a Technical Service Specialist. This full‑time position works Monday–Friday daytime hours, and can be hybrid‑remote (two days a week from home). It is available at Eaton’s Chanhassen, MN and Tinton Falls, NJ locations.

The expected annual salary range is $67,500.00–$99,000.00. The role also participates in a variable incentive program.

The Technical Service Specialist is a key product knowledge resource for sales, customer service, and project coordination. They use their expertise in filtration products to educate internal and external partners, review incoming requests for proposal, and develop accurate and competitive techno‑commercial proposals in collaboration with the sales team and channel partners.

• Serve as a technical resource supporting North America and global sales teams, distributors, and product end users with accurate product and application knowledge.
• Develop and produce professional techno‑commercial proposal packages for standard and configurable filtration product lines.
• Evaluate commercial and technical requirements of requests for proposal, advise customers of conflicts, and recommend changes.
• Review incoming project orders and forward them to engineering and project coordination teams.
• Assist in facilitating in‑house and field training on filter sizing, pricing, application, and function to build market channels’ filter‑system knowledge.
• Maintain current market knowledge and other job skills through field study, internal and external educational opportunities, and industry affiliations.
• Provide feedback to engineering and sales teams to support new product and market development.
• Assist marketing and pricing teams in developing and maintaining product literature and price guides.
• Analyze data and prepare quarterly reports on product‑line sales performance.
• Participate in periodic ad‑hoc projects to support sales, marketing, and operations goals.
• Engage in intradepartmental learning and cross‑training to broaden product knowledge.
• Support the customer service team by responding to customer phone calls and emails as needed.

• Bachelor’s degree from an accredited institution AND (minimum 1 year of experience in industrial technical sales, manufacturing operations, or engineering) OR (minimum 4 years of such experience).
• Must be able to work in the United States without corporate sponsorship now and in the future.
• No relocation benefit is offered. Only candidates within a 50‑mile radius of Chanhassen, MN or Tinton Falls, NJ will be considered (Active‑Duty Military Service members are exempt).

• Bachelor’s degree in business, engineering, or physical science from an accredited institution.
• Knowledge of industrial liquid filtration applications.
• Experience working with Salesforce or another CRM system.
• Experience with an industrial manufacturing ERP platform.

Eaton provides a comprehensive benefits program including health and welfare benefits, retirement benefits, and various paid and unpaid time‑off programs. Eligible employees may also receive additional benefits based on geographic location and collective bargaining agreements. For more detail, see the Eaton Benefits Overview.

To request a disability‑related reasonable accommodation to assist you in your job search, application, or interview process, please call 1‑800‑836‑6345 (only accommodation requests will be accepted by this phone number).

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are made on job‑related reasons, regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, veteran status, or any other status protected by law.

Eaton believes in second‑chance employment. Qualified applicants with arrest or conviction history will be considered regardless of that history, in line with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After a conditional offer and background check, if Eaton has concerns about a conviction directly related to the job, you will have the opportunity to explain circumstances, provide mitigating evidence, or challenge the accuracy of the background report.