Senior Claims Specialist

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

AXIS is seeking a Senior Claims Specialist to join our North America Claims team reporting to the Manager of Casualty Claims. This position requires senior claims management and handling expertise for both the oversight and management of TPA handled claims.

What will you do in this role?

• Auditing of Third-Party Administrators to ensure reserve adequacy.
• Handling oversight claim files involving complex and severe loss as defined by escalation criteria and claims guidelines.
• Ensuring TPA compliance with reportable criteria via regular auditing and stewardship meetings.
• Claim Performance:
  Ensure timely and appropriate claim handling, legal and vendor expenses, exposure evaluations, and reserving.
• Identify opportunities for and execute on the reduction of ULAE spend.
• Compliance & Quality Assurance – Comply with best practices measured by monthly Quality Assurance and Management Initiated Audit scores.
• Advance Specialty Leadership – Develop strong relationships with key broker, MGA & TPA partners.
• Support Underwriting & Distribution.
• Drive deeper relationships and collaboration with internal partners.
• Exhibit “best-in-class” claim handling behaviors.
• Close files timely and efficiently.
• Participate in How We Work efforts.
• Claims Management & Analytics – Enhance utilization of analytics tools.
• Support and engage in Axis led corporate pillar initiatives.

What you need to have:

• Bachelor’s degree preferred - JD a plus.
• In lieu of preferred education, minimum of 5-7 years of adjusting experience.
• Valid licenses by state as required.
• Good interpersonal communication skills.
• Excellent Microsoft Office Skills.
• Excellent writing skills.
• Proven success working in a hybrid work environment.
• Working experience of the MGA/TPA relationship.
• Confidence in coverage, evaluation and reserving.
• Solid negotiation and excellent settlement skills.
• General Liability, Construction Defect, Auto and Garagekeepers Coverage knowledge is required.

What we offer:

For this position, we currently expect to offer a base salary in the range of:
Alpharetta, GA $90,000 - $130,000, Chicago, IL $95,000 - $140,000, Princeton/Red Bank/Short Hills NJ $104,000 - $138,700 or New York, NY $108,500 - $145,000.