International Sr. Product Manager

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause.

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The Sr. Product Manager, International is responsible for advancing Tandem Diabetes Care’s international product portfolio. This leader will help manage the product portfolio serving Tandem’s customers in international markets alongside the Director, Product Management, International . They will represent the voices of the international customer and the international business in the product development process. They will work in partnership with product and platform line leaders to ensure that configurations meet the needs of international market and will assist with managing roadmaps.

This expert will work collaboratively across the company, and with outside partners focusing on engagement with International downstream teams, R&D, Program Management, Clinical and Regulatory Affairs, Quality, Operations, Human Factors, User Experience and Global Marketing. This individual will also help drive continuous transformation of international processes and lead product definition for ongoing market expansion.

• Develops and secures stakeholder buy-in to the strategy for and definition of Tandem’s portfolio of international products and manages their configuration, scope and roadmap timing through launch, scaling and end-of-life working closely with the Commercial team and product leadership and communicates with management on product performance issues or market changes relevant to scope of role.
• Identifies market-specific requirements, including hardware, software, packaging and labeling, by gathering of voice of customer (VOC) information and proposes plans for the evolution of key elements of Tandem’s portfolio, along with ongoing maintenance and recommendations for the improvement of in-market offerings, all supported by robust business cases. Leads product definition activities for ongoing market expansion efforts. Supports incorporation of these plans in roadmaps that provide direction for cross-functional teams.
• Collect critical qualitative and quantitative data through market research, customer and field engagement and both analyze the data and work with finance teams to quantify the opportunity.
• Engages with peers in Tandem’s product management and product delivery functions, including Engineering, PMO, Regulatory and Quality Affairs, to translate market and user requirements into specific product requirements and supports their ongoing prioritization of features and market level configurations consistent with product roadmaps.
• Helps drive continuous transformation and process improvement across international product delivery workflows, including labeling, translation/localization, operations and early access programs. Finds bottlenecks and dependencies, proposes scalable solutions, and works with…