Principal Product Manager, AI & Digital Health

Principal Product Manager, AI & Digital Health

Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no‑shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.

Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control‑IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human‑centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause.

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The Principal Product Manager, Digital & AI Platforms, drives the evolution of our digital ecosystem with a dual focus: shaping AI‑driven platform capabilities and leading a near‑term advanced technology initiative – a mobile app for next‑generation therapy. This role sets the vision and roadmap for intelligent features and advanced data services across our digital product suite while taking immediate product ownership of a modern, mobile application designed to advance therapy options for people with diabetes.

This role is ideal for an entrepreneurial leader who thrives on pioneering new product concepts, and bringing innovative products to market. You will have an opportunity to make an immediate impact delivering a strategic mobile product this year while establishing the vision, strategy, and foundations for Tandem’s AI capabilities. Success requires creativity in solving complex problems, excellent communication skills, and the ability to navigate ambiguity while clearly defining a path forward.

You are skilled at influencing and motivating teams to deliver meaningful outcomes.

• Owns and communicates the vision and strategy for AI‑driven innovations across Tandem’s digital ecosystem, ensuring alignment with business objectives and user needs.
• Develops and maintains product roadmaps that integrate ambient intelligence and advanced AI capabilities—such as conversational assistants, summarization and insights, anomaly detection, and agentic workflows—into intuitive experiences across mobile, cloud, and embedded platforms.
• Translates business and market requirements into clear strategic priorities and actionable user requirements.
• Partners with Product peers and cross‑functional teams—including Engineering, Data Science, Design, Quality, Clinical, and Regulatory—to deliver AI capabilities that enhance patient and clinician experiences.
• Leads the design, development, and deployment of complex and novel AI features, as well as frameworks for AI evaluation, experimentation, and A/B testing to drive data‑informed decisions.
• Communicates product lifecycle updates, roadmap iterations, and performance insights to senior and executive leadership with clarity and strategic context.
• Proactively addresses business, regulatory, and strategic challenges; recommends improvements to mitigate risks and accelerate success.
• Removes strategic and operational obstacles that hinder team performance and achievement of goals.
• Establishes mechanisms to measure AI feature performance, evolution, safety, usability, and clinical impact, ensuring alignment with human factors, quality, and regulatory processes (including FDA Predetermined Change Control Plans) and ethical standards.
• Leverages data, experimentation, and emerging AI technologies to inform product decisions and roadmaps, driving continuous innovation and iterative improvement.
• Sets success metrics and long‑term strategic plans for AI‑enabled products and platforms.
• Acts as an internal champion and subject matter expert for AI capabilities and their role in Tandem’s product strategy.
• Monitors and analyzes metrics that inform product success, including Key…