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Administrative Support III

Job in Ponoka, Red Deer, Alberta, Canada
Listing for: Recovery Alberta
Full Time position
Listed on 2026-10-17
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Medical Receptionist, Office Administrator/ Coordinator, Clerical
Salary/Wage Range or Industry Benchmark: 25.72 - 31.25 CAD Hourly CAD 25.72 31.25 HOUR
Job Description & How to Apply Below
Location: Ponoka

Main Reception is the focal entry point for all individuals entering the facility. The expectation is that all individuals are treated in a professional, courteous, and respectful manner. The Main Reception staff are expected to be detail orientated, clear and concise. Workload consists of telephone monitoring, security system monitoring, responding to requests for codes and updating Activity and transportation. Knowledge of computers and systems including Connect Care and Netcare are essential.

Quantum System would be beneficial. Display ability to work alone and deal with situations or issues arising. Must relay pertinent information to the ongoing shift in a clear and understandable language.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

  • Classification: Administrative Support III
  • Union: AUPE GSS
  • Unit and Program: CS Main Reception
  • Primary

    Location:

    Centennial Ctr MH & Brain Inj
  • Multi-Site: Not Applicable
  • FTE: 1.00
  • Posting End Date: 21-OCT-2026
  • Employee Class: Regular Full Time
  • Date Available: 02-NOV-2026
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Days Off: As Per Rotation
  • Minimum Salary: $25.72
  • Maximum Salary: $31.25
  • Vehicle Requirement: Not Applicable
  • Classification: Administrative Support III
  • Union: AUPE GSS
  • Unit and Program: CS Main Reception
  • Primary

    Location:

    Centennial Ctr MH & Brain Inj
  • Location Details: As Per Location
  • Multi-Site: Not Applicable
  • FTE: 1.00
  • Posting End Date: 21-OCT-2026
  • Employee Class: Regular Full Time
  • Date Available: 02-NOV-2026
  • Hours per Shift: 7.75
  • Length of Shift in weeks: 2
  • Shifts per cycle: 10
  • Shift Pattern: Evenings, Nights, Weekends
  • Days Off: As Per Rotation
  • Minimum Salary: $25.72
  • Maximum Salary: $31.25
  • Vehicle Requirement: Not Applicable
Required Qualifications:

Completion of Grade 12 or equivalent.

Additional

Required Qualifications:

Excellent knowledge of Connect Care and have the role of Admitting/Registration Clerk with Referrals. Knowledge of the facility, codes, policies and procedures. Professional in conversation and adhere to ATIA and POPA regarding information disclosure. Detail orientated as referrals are taken from outside agencies to be presented to physicians for potential admissions and information must be exact. Ability to page and announce emergencies as required via the Security System and Emergency Telephone.

Updating the ATC calendar and transportation calendar to meet the needs of the units. Booking of drivers as requested by the units. Booking of cabs or the units as required. Must have the ability to multitask and respond to all requests in a professional manner. Must have at least three years' experience with the role of Admitting/Registration Clerk with Referrals.

Knowledge of the Mental Health Act regarding certification. Excellent communication skills and must have the ability to speak and comprehend the English language. Must be able to work independently and as a team.

Preferred Qualifications:

At least three years of experience in reception services. Unit Clerk or Administrative Course preferred.

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