Brick Customer Support Representative

Position: The Brick Customer Support Representative
Location: Ponoka

Join The Brick's team as a Customer Support Representative!

Your role will be crucial in providing top-notch service and solutions to enhance customer satisfaction.

In this position, you will interact directly with customers, addressing their inquiries and following up to meet their needs. A combination of strong communication and organizational skills is essential to maintain service excellence and promote customer loyalty within our franchise locations.

Key Responsibilities:

• Respond courteously to customer inquiries

• Follow up on customer needs effectively

• Enhance loyalty through exceptional support

• Manage daily order reports systematically

• Complete additional duties as required

Requirements:

• High school diploma or equivalent

• Strong customer service focus

• Excellent written and verbal communication

• Proven ability to multitask and stay organized

• Computer proficiency, particularly in Microsoft Office

Contribute to a customer-first environment at The Brick while advancing your career in a supportive team setting!
#J-18808-Ljbffr