Westerner - Ticketing & Guest Services Attendant

Overview

Saddle up partner, Westerner Days is back and looking for new team members! The best summer fair and expo in Central Alberta is taking place July 15 – July 19, 2026, welcoming thousands of attendees for entertainment, exhibitions, and midway attractions. Westerner Park takes pride in hosting Westerner Days and is seeking individuals who are responsible, energetic, and outgoing to help make this event possible.

Position Overview

The Ticketing & Guest Services Attendant plays a key role in delivering a welcoming, efficient, and positive guest experience during Westerner Days, reporting to the Tickets Alberta Manager. This position supports admissions operations, ticket scanning, RAD (Ride All Day) redemption, information booth services, and guest assistance throughout Westerner Park. As a frontline representative of Westerner Park, the Ticketing & Guest Services Attendant assists guests with admissions, event information, way finding, and general inquiries while helping maintain smooth event operations.

This role requires flexibility, adaptability, and a customer-focused approach in a fast-paced event environment.

Under the direction of the Tickets Alberta Manager, the Ticketing & Guest Services Attendant is responsible for:

• Admissions operations and ticket scanning
• RAD (Ride All Day) redemption processing
• Information booth services and guest assistance
• Wayfinding and answering general inquiries
• Supporting smooth event operations in a fast-paced environment

• High school diploma or equivalent (completed or in progress) preferred
• Previous customer service, admissions, or event experience considered an asset
• Strong customer service, communication, and interpersonal skills
• Ability to work effectively in a fast-paced, high-traffic event environment
• Comfortable using technology, including handheld scanning devices and ticketing systems
• Flexible, adaptable, and able to pivot between assignments and operational needs as required
• Reliable, punctual, and able to work collaboratively within a team environment
• Ability to remain calm and professional when addressing guest concerns or operational challenges
• Ability to stand and walk for extended periods and work outdoors in varying weather conditions
• Availability to work all required shifts during Westerner Days from July 15–19, 2026, including days, evenings, weekends, and extended hours based on operational needs

At Westerner Park, you’ll be part of a team driven by purpose and community. We offer:

• The opportunity to be part of one of Central Alberta’s largest community events and help create memorable experiences for thousands of guests.
• Gain valuable hands-on experience in a fast-paced, team-oriented environment.
• See the lifecycle of an event and how collaboration can yield a valuable experience for everyone.
• Opportunity to connect with the community and be part of the excitement of Westerner Days at Westerner Park.

Ready to be part of the excitement? Submit your application today!

Affiliation: Member of the Westerner Employees Association
Employment Type: Temporary, from July 15 - July 19, 2026
Work hours: Flexible, including days, afternoon and evening
Compensation: $15.00 per hour
Overtime Eligible: Yes

Westerner Park welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodation is available upon request in relation to the materials or processes to be used.