Customer Support Agent at AMA

Join AMA as a Customer Support Agent, providing exceptional service in a rewarding environment. Use your communication skills to assist members with various products and services every day.

This in-office role with the Member Services team requires dedication and a genuine desire to help others. You'll engage with members professionally, handle retail transactions, and complete membership services efficiently. Your problem-solving skills will help meet diverse needs and enhance member satisfaction across various AMA offerings.

Key Responsibilities:

• Provide outstanding customer service to members

• Handle retail transactions and product inquiries

• Assess needs and refer members to specialists

• Complete basic registry and travel service transactions

• Assist with administrative tasks as needed

Requirements:

• At least 18 years old with a high school diploma

• 1-2 years of retail or administrative experience

• Strong communication and interpersonal skills

• Updated Police Information Check required

• Positive attitude and commitment to learning

Elevate the member experience through outstanding support and service as a Customer Support Agent at AMA.
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