Bilingual Customer Representative

Position: Permanent Bilingual Customer Representative
Elevate your career in customer service as a Bilingual Customer Service Representative in Milton, Ontario. Gain stability with a permanent position offering competitive pay and growth potential in a supportive environment.

Our Milton-based client is in need of bilingual candidates fluent in English and French to fill this permanent position. You will become a product expert and assist customers effectively through various channels. This role demands strong communication skills to understand customer needs and make the best solution recommendations.

Key Responsibilities:

• Process and manage customer orders efficiently

• Provide quick and accurate answers to inquiries

• Interact with customers via phone, email, and chat

• Recommend solutions based on individual needs

• Guide customers through the company's online ordering system

Requirements:

• High school diploma or equivalent;
Bachelor's is a plus

• Excellent communication skills and problem-solving abilities

• Detail-oriented and accurate in tasks

• Ability to collaborate effectively with colleagues

• Previous experience in customer service is a plus, training provided

Join a dedicated team and enhance your skills in customer service while enjoying great benefits.
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