Part-Time Member Experience Advisor Innisfail

Location: Innisfail

Elevate member satisfaction as a Part-Time Member Experience Advisor at Servus Credit Union in Innisfail. Support financial goals through exceptional service and a range of banking transactions.

This permanent, part-time role ensures that every member receives top-notch service while operating in a cooperative environment. Your expertise in customer service and financial literacy will be essential as you handle cash and non-cash transactions, promote credit union products, and resolve account inquiries. You'll also assist in maintaining branch operations and contribute to overall growth objectives.

Key Responsibilities:

• Provide responsive service to enhance member trust

• Process transactions such as deposits and withdrawals

• Proactively promote Servus products to members

• Resolve routine account issues effectively

• Educate members on digital service options

Requirements:

• 1 year of customer service or administrative experience

• Grade 12 diploma or equivalent qualification

• Strong computer skills and data entry aptitude

• Good communication and problem-solving abilities

• Financial literacy and organizational skills

Utilize your skills to foster meaningful member relationships at Servus Credit Union.
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