Member Experience Advisor at Servus in Rimbey

Location: Rimbey

Become a Member Experience Advisor at Servus Credit Union, located in Rimbey, AB, and provide top-tier member support. This part-time role is integral to our mission of community-focused financial service.

This role requires a commitment of at least 20 hours weekly, where you will be the first point of contact for members. Your responsibilities include processing transactions, resolving account inquiries, and proactively suggesting credit union products tailored to members' needs while maintaining compliance with internal policies and security measures.

Key Responsibilities:

• Deliver exceptional service to enhance member satisfaction

• Handle diverse transactions with accuracy

• Drive awareness of credit union products and services

• Assist in resolving member account issues

• Guide members on digital service options

Requirements:

• Minimum 1-year experience in customer service or admin

• Sales experience is an asset

• Grade 12 diploma or equivalent required

• Proficient in relevant computer applications

• Strong communication and numerical aptitude

Contribute to a member-centric environment at Servus Credit Union in Rimbey and advance your career.
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