Telecommunication Support Hospital

Provide essential telecommunication services at Red Deer Regional Hospital as an Administrative Support III. This role demands excellent communication skills and adaptability in high-pressure situations.

As an Administrative Support III under Health Shared Services, you will support complex procedures and emergency activations. Use your advanced skills in call management and telecommunication systems, ensuring effective communication across the facility. This role includes working in shifts that may vary, emphasizing a readiness to respond under pressure and provide superior customer service.

Key Responsibilities:

• Answer incoming calls with professionalism and care

• Accurately transfer calls to relevant departments

• Utilize overhead paging systems for urgent information dissemination

• Monitor fire panels and respond to alarms promptly

• Announce emergency responses per regulations

Requirements:

• High School Diploma or equivalent education

• Minimum 6 months experience in switchboard or call center

• Medical Terminology certificate required

• Proficiency in Microsoft Office programs

• Excellent English communication skills

Bring your expertise in telecommunication and emergency response to enhance service at Red Deer Regional Hospital.