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Job Description & How to Apply Below
Become a vital contact for public inquiries with the City of Red Deer as a Customer Service Specialist. Provide exceptional support within Inspections & Licensing for development applications and bylaws.
In this full-time role, you will be essential in processing building and development permits while engaging with the community. Your two years of related customer service experience in construction or legal environments will be an asset. You'll leverage your expertise to interpret bylaws, calculate fees, and resolve customer complaints effectively.
Key Responsibilities:
• Process and review building permit applications for compliance
• Administer permits and track inspections via electronic systems
• Issue permits, Certificates of Compliance, and Conformance Letters
• Calculate fees and support financial administration tasks
• Respond to inquiries and resolve customer concerns
Requirements:
• Two-year Diploma in a business program
• Minimum of 2 years customer service experience
• Knowledge of bylaws and construction terminology
• Competency with Microsoft Office applications
• Effective communication with diverse stakeholders
Support the City of Red Deer in delivering excellent customer service through effective permit management and community engagement.
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