Office Manager - Birchland Dental

Birchland Dental located in Ponoka, Alberta is looking for a passionate, hard‑working Office Manager on a full‑time basis.

The ideal Office Manager will develop and implement innovative methods to optimize patient experience, improve the flow of patients into the practice, and create working harmony between the front desk office and the dental professional team.

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Dentist is Canada’s largest majority dentist‑owned network of dental practices, with almost 500 locations nationwide and nearly 8,000 employees, offering a long‑term career in a growing network located in multiple communities across the country at all levels of the industry.

• Long‑term bonus incentives for full‑time employees
• Full‑time position status
• Permanent employment
• Uniform allowance
• State‑of‑the‑art technologies/equipment
• Free parking
• Continuing education incentives/tuition reimbursement
• Opportunity for professional advancement
• Team building activities
  
  Recognition through our monthly Ambassador program
• Mentorship and training from highly skilled, experienced dental professionals – a great opportunity to grow and excel
• Collaborative team and environment to help you succeed as an Office Manager; working at Birchland Dental you will experience a team‑oriented environment as a massive part of who we are
• Supportive collaborative team environment
• Opportunity to lead and make a meaningful impact in the clinic
• Strong company support with regional leadership, HR, recruitment, marketing, and clinical development teams
• Positive workplace culture focused on teamwork, communication, and patient care
• Opportunity for professional growth and leadership development

• 32–40 hours per week
• Monday to Thursday

• 1–3 years of experience is required in dental office management or dental administration
• Experience with dental practice management software such as Maxident is considered an asset
• Highly proficient in MS Office (Excel and Outlook)
• Strong written and communication skills when speaking with patients and dental providers
• Strong knowledge of medical and dental terminology and processes
• Experience maintaining a professional level of patient privacy
• Demonstrated experience managing budgets and other financial transactions
• Demonstrated ability to communicate effectively with patients and families
• Customer service mindset

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Dentist is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all candidates for their interest; however, only those selected for an interview will be contacted.

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