Medical Office Assistant Instructor

Academy of Learning Career College (AOLCC) is a leading educational institution dedicated to providing high‑quality, career‑focused education and training to students in Alberta and Manitoba. Our commitment to excellence is reflected in our compliance with Alberta Advanced Education and Private Vocational Institutions Regulations and our dedication to fostering a supportive and inclusive learning environment. We also assist students in accessing financial assistance programs, such as Student Aid, to support their educational goals.

The Instructor is responsible for delivering engaging instruction and supporting student learning in the Medical Office Assistant program. This role facilitates online learning, supports student success through instruction and assessment, and ensures course delivery aligns with approved curriculum standards. The Instructor contributes to a positive, supportive learning environment by monitoring student progress, providing feedback, and maintaining academic quality and consistency.

This is a casual position based on student enrollment, averaging 20 hours per week, supporting an evening class running from 5:00 PM to 10:00 PM.

• Deliver instruction in alignment with approved curriculum, program, and module outcomes in both online and in-person settings.
• Participate in instructor‑led orientation sessions for new students (online and/or by phone).
• Facilitate engaging learning experiences that support student understanding and participation.
• Use technology and digital learning tools to enhance instruction and student engagement.
• Respond to student inquiries via email or messaging platforms in a timely and professional manner (within 24 hours where possible).

• Monitor and assess student progress on an ongoing basis, both individually and in group settings.
• Provide additional support and consultation to students who require extra assistance to meet learning outcomes.
• Address attendance, performance, or behavioural concerns as they arise.
• Maintain open communication with students regarding academic progress and expectations.

• Prepare, administer, and grade assignments, tests, and examinations.
• Evaluate student performance and maintain accurate records of grades and progress.
• Assign and post final grades in accordance with college policies and timelines.
• Participate in the review and evaluation of curriculum and instructional materials to support continuous improvement.

• Prepare course outlines, lesson plans, and instructional materials as required.
• Support updates and improvements to course content in collaboration with program leadership.
• Ensure instructional materials align with program outcomes and industry expectations.

• Follow all college policies, including the Student Management Policy and academic guidelines.
• Maintain accurate documentation related to student attendance, performance, and evaluations.
• Participate in administrative duties related to instruction and program delivery.
• Perform other related duties as assigned by the College.

• Minimum of 3 years of recent, relevant experience as a Medical Office Assistant or equivalent healthcare administrative role.
• Medical Office Assistant diploma or equivalent combination of education and experience.
• Teaching or training experience in an adult learning environment is considered an asset.

• Strong communication and interpersonal skills.
• Effective presentation and group facilitation abilities.
• Ability to motivate, engage, and support student learning.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency with computer systems and willingness to learn instructional technologies.
• Ability to work collaboratively with instructors, staff, and academic teams.
• Professional attitude with a commitment to student success and quality education.
• Commitment to ongoing professional development and continuous improvement.