Admission and Registration Advisor

The Admission and Registration Advisor (ARA) provides enrollment services for credit, non-credit, and apprenticeship programs. The ARA supports the achievement of strategic enrollment management goals through the provision of timely recruitment, admission, registration and information services. The ARA is responsible for evaluating and assessing transcripts, documents, test results, and transfer credit for the purpose of determining eligibility for admission into programs.

The ARA works in a fast-paced and technology-driven environment to provide in-depth information, advice, and referrals to prospective and current students, faculty, staff, and the public. The ARA takes a student-centred approach to delivering services while maintaining confidentiality of personal and financial information.

• Determines eligibility for admission to programs making admission decisions based on transcripts, self-declared grades, and test results.
• Conducts research on international education systems and updates internal assessment guides for equivalency and admission decision-making.
• Assesses complicated and diverse transcripts and documents from Canadian and international education systems.
• Evaluates high school and post-secondary (domestic and international) transcripts for admission requirements and assignment of transfer credit.
• Processes in Banner international documents to request Letter of Acceptance and Provincial Attestation Letters required for international study permit applications.
• Monitors and reports suspected fraudulent applications, transcripts and/or documents.
• Advises apprenticeship, credit, non-credit, and collaborative applicants and students on application, admission, and registration processes.
• Accesses transcripts using the Transcript Manager system and resolves issues related to the system.
• Accesses the Alberta provincial Data Collection and Reporting (DCaR) application to locate and verify the Alberta Student Number to assist with troubleshooting transcript problems.
• Enters transcript information into the student record in Banner.
• Makes admission decisions based on transcripts and self-declared courses using established admission criteria.
• Enters applicant’s admission and personal information accurately into Banner.
• Communicates admission decision to applicant through comments in Banner. Identifies program alternatives if applicant is not admissible to a program of choice.
• Collects and builds pre-set blocks/patterns to register admitted students into courses for pre-set certificate, diploma, and degree credit programs.
• Registers credit students into courses using Banner.
• Monitors and maintains both program and course waitlists for Credit and Apprenticeship programs.
• Registers Apprenticeship students in Banner and ATOMS (Apprenticeship Registration System) via phone, email, or in person.
• Receives, processes, and resolves problems with web applications.
• Communicates with Schools and/or SCC Liaisons to resolve scheduling conflicts.
• Follow up on outstanding Apprentice tuition.
• Monitors and reports errors resulting from admission or registration processes.

• Stewards prospective student leads from recruitment activities and inquiries received via phone, email or in person.
• Converts leads to applicants by identifying next steps (application, admission, registration, and course scheduling) referring to SCC staff as required.
• Responds to inquiries from staff, faculty, students, prospective students and the public.
• Responds to inquiries from multiple email accounts for domestic, international, and apprenticeship students.
• Sorts all incoming mail including applications and transcripts and actions accordingly.
• Provides accurate…