Global Principal Advisor - Underground Mining

Drive customer success and loyalty as a Global Principal Advisor – Underground with Brunel in the mining sector. This strategic role focuses on enhancing solutions deployment and fostering collaborations.
Join Brunel's Customer Success department where you'll assume a pivotal role supporting mining clients globally. With over ten years of experience in underground operations and related consultancy, you will serve as a Subject Matter Expert for technologies crucial to enhancing customer relationships. You will collaborate with various departments, ensuring effective deployment and continuous improvement of solutions for optimal client satisfaction.

Key Responsibilities:

• Act as a Subject Matter Expert for underground mining technologies

• Define and scope technology solutions in pre/post-sales stages

• Measure adoption and value through trials and deployment plans

• Build regional reference sites for underground products

• Generate case studies and success stories quantifying value
Requirements:

• Degree in Engineering, Commerce, or related field

• Over 10 years of practical mining experience in underground operations

• Hands-on knowledge of underground mining products and technologies

• Consultancy experience in customer-facing roles

• Fluent in English;
Spanish is a plus
Leverage your expertise in underground mining to strengthen customer satisfaction and long-term relationships across Brunel's global operations.
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