Service Planner

Elevate your career with Finning Canada as a Service Planner specializing in Power Systems in Red Deer, AB. Manage complex repair projects while ensuring customer satisfaction and operational excellence.
As a Service Planner, you will play a crucial role in Finning's Service Operations team. With at least two years of experience in technical service, you'll oversee repair life cycles, develop accurate project scopes, and communicate consistently with customers. Your mechanical knowledge, project management experience, and customer relationship skills will be essential to ensure timely and quality service.

Key Responsibilities:

• Manage intake and scope development for repair projects

• Develop accurate estimates based on machine history

• Collaborate with service supervisors and technicians

• Track financial health of ongoing service jobs

• Complete all documentation for service requests
Requirements:

• Minimum 2 years in technical service or repair

• Strong customer relationship management skills

• Mechanical aptitude with knowledge of CAT products

• Project management experience; PMP certification preferred

• Proficient in Microsoft Office and Salesforce
Drive customer satisfaction and operational success as a Service Planner with Finning Canada in Red Deer.
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