PT Count Team Attendant-TIC

This position is responsible for the counting and movement of cash assets from the gaming floor. Under the supervision of the Operations Manager or Count Supervisor, this role contributes to a safe and welcoming work environment for all employees. Ensure adherence to all policies and procedures and positively contributes to an entrepreneurial culture that is nimble, energized growth oriented, to self-motivate and lead by example.

Above all else, must be aligned with, and promote, Shorelines Casinos culture and philosophy of creating a great, memorable experience for our guests and colleagues.

• Exceeds guest expectations by providing outstanding customer service.
• Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
• Participates in the implementation of the departmental strategic plans
• Counts bills, coins and cash equivalents
• Organizes and secures storage of count carts, drop boxes, drop buckets and bill cartridges for count pulls
• Pulling drop boxes out of slot machines and replacing with new drop boxes
• Monitors and reports all discrepancies and suspicious cash activities
• Verifies and reconciles before and after counts
• Bags, bundles, secures and transports counts
• Provides information for reporting purposes
• Communicates effectively with all appropriate operational departments
• Develops and cultivates strong working relationships with all stakeholders: guests, ownership, regulatory bodies, and employees
• Contributes toward workplace health, safety, and wellness initiatives
• Anticipates operational and service issues before they escalated, trouble-shoots and resolves guest concerns before they are complaints
• Performs other duties as assigned or directed and assist other co-workers as needed

• People-focused and committed to service excellence
• Proactive and solution-oriented with a drive to succeed
• High school diploma required
• Strong mathematical skills
• Strong verbal and written communication skills
• Second language an asset
• Ability to be adaptable and flexible with work schedule
• Smart Serve certification
• Required lifting up to 50 pounds and pushing a cart up to 250 pounds
• Ability to obtain and maintain registration as a Gaming Assistant with the Alcohol and Gaming Commission of Ontario

Regular casino, standing or walking for long periods of time, some exposure to noise and conflict, nontraditional work hours.

• Job Identification 8578
• Job Category Cage & Count
• Locations 380 Highway 2, Gananoque, ON, K7G 2V4, CA
• Minimum Rate (CAD $) | Minimum Salary (CAD $) 22.89
• Job Rate (CAD $) | Midpoint Salary (CAD $) 22.89
• Maximum Rate (CAD $) | Maximum Salary (CAD $) 22.89