Bylaw Enforcement Officer

• Pay or shift range: $31.68 CAD to $39.60 CAD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Under the general direction of the Director of Corporate and Protective Services, and reporting to the CPO Supervisor, the Bylaw Enforcement Officer independently manages municipal bylaw matters from initial assessment through resolution. The Officer conducts investigations and inspections, gathers and assesses evidence, determines appropriate compliance or enforcement action, issues authorized notices, orders and municipal tickets, and prepares files for review or court.

Enforcement is undertaken fairly, consistently and in accordance with the principles of natural justice. This position will be scheduled for four-10 hour shifts each week on rotating days between Monday – Saturday.

• Independently assess, prioritize and investigate alleged violations of municipal bylaws.
• Conduct investigations and inspections involving community standards, property maintenance, animal control, parking, business licensing and other municipal regulatory matters.
• Obtain and assess statements, photographs, measurements, records and other relevant evidence.
• Interpret and apply municipal bylaws, policies and applicable provisions of the Municipal Government Act.
• Determine appropriate action, including education, negotiated compliance, warnings, notices, orders, municipal tickets, remedial action or referral.
• Coordinate and monitor remedial actions, contractor interventions, and cost recovery processes as authorized under municipal bylaws.
• Promote voluntary compliance through education and communication before escalating to formal enforcement where appropriate.
• Draft enforcement correspondence, notices and orders, and monitor files through final resolution.
• Prepare complete investigation, disclosure and prosecution files, and provide professional evidence in court, appeal hearings or other proceedings.

• Conduct proactive vehicle, foot and bicycle patrols, inspections and targeted enforcement initiatives.
• Work collaboratively with Community Peace Officers and recognize when a matter requires assistance, escalation or referral.
• Serve documents and provide bylaw-related assistance to other City departments.
• Maintain effective working relationships with emergency services, enforcement agencies and contracted service providers.
• Explain bylaw requirements, enforcement decisions and compliance options to residents, businesses and other stakeholders.
• Identify recurring concerns and bylaw provisions requiring clarification, and provide operational recommendations to the Supervisor.

• Maintain complete, accurate and timely notebook entries, occurrence reports, inspection records, enforcement documents, photographs, related evidence and activity information in approved City systems for operational and departmental reporting purposes.
• Manage records and information in accordance with City policy, the Access to Information Act and the Protection of Privacy Act.

• Effectively de-escalate and manage emotionally charged interactions while maintaining professionalism, impartiality, and personal safety.
• Take reasonable care to protect their own health and safety and that of others at or near the workplace.
• Perform all work in accordance with the City’s Health & Safety Administrative Directives, guidelines, and safe work practices.
• Use required hazard controls and wear personal protective equipment (PPE) as designated by the City or required by legislation.
• Immediately report…