Manager of Business System Optimization

Join the City of Red Deer as a Manager of Business System Optimization, driving operational efficiency and data-driven decision-making. Lead a dedicated team to enhance workflows and improve information services across the organization.

This pivotal role involves overseeing business systems support and operational analysis within the City of Red Deer. The manager will spearhead process improvements and facilitate knowledge management initiatives to ensure seamless information accessibility. The focus is on optimizing workflows and leveraging data for effective organizational decisions.

Key Responsibilities:

• Enhance workflows and improve system utilization for efficiency

• Oversee knowledge management and information service protocols

• Lead business intelligence and GIS service initiatives

• Coordinate enterprise projects and facilitate change management

• Manage and mentor Business Systems Optimization staff

Requirements:

• Bachelor’s degree in relevant field

• Minimum 7 years in business systems or operational analysis

• Leadership experience in public sector preferred

• Knowledge of business process improvement techniques

• Familiarity with change management practices

Drive impactful business optimization efforts, enhancing service delivery and operational effectiveness in Red Deer.