Parts and Service Team Lead in Alberta

Take charge as the Parts and Service Team Lead in Red Deer, Alberta, where your leadership will help enhance operational efficiency and customer satisfaction. Drive the team's performance and ensure excellence in service and parts management.

This role requires overseeing team activities, ensuring effective use of the ERP system, and engaging with customers to improve service delivery. You’ll coordinate parts procurement, maintain accurate inventory records, and support administrative tasks to ensure operational smoothness. This position focuses on coaching team members and driving results through ongoing development and process improvement.

Key Responsibilities:

• Lead and mentor the Parts and Service team effectively

• Manage accurate documentation and inventory records

• Improve processes related to service support and procurement

• Ensure timely and accurate transaction recording

• Support employee training and performance accountability

Requirements:

• High school diploma or equivalent education required

• 2-3 years experience in parts or service administration

• Journeyman Parts Technician certification preferred

• Experience with ERP systems required

• Strong organizational skills and customer service focus

Join in making parts and service operations thrive through effective leadership and customer engagement.
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