Facilities​/Housekeeping

Facilities Support / Housekeeping Casual About Ronald McDonald House Alberta

Ronald McDonald House® Alberta supports families who must travel for vital medical treatment for their seriously ill or injured child. Our compassionate Houses in Calgary, Edmonton, Red Deer, and Medicine Hat provide private family suites, warm meals, community support, and a home-away-from-home during incredibly difficult times. Each year, thousands of families from nearly 300 communities across Alberta stay with us—saving millions of dollars in accommodation and meal costs and finding strength in being close to their child and each other.

"I love being a part of a global community while also leading locally to strengthen families and promote healing when children need healthcare."

~ Caitlin, employee since 2024

Explore more employee quotes on our Careers page.

The Facilities Support role is responsible for, but not limited to, the overall cleanliness of the House, including vacuuming, mopping, tidying the kitchens, laundry and room turnovers as per established standards.

This is a casual position based out of the Red Deer Ronald McDonald House. The schedule may include evening and weekend shifts. Shifts are typically 2pm-8pm or 9am-3pm. Flexibility to fill in open shifts on a n as needed basis would be required.

The Facilities Support role is essential to creating a safe, welcoming, and dignified home environment for families staying at Ronald McDonald House Alberta during some of the most stressful periods of their lives. By maintaining high standards of cleanliness, hygiene, and organization across guest rooms and shared spaces, this role directly supports family well‑being, public health requirements, and the overall comfort of the House.

Behind the scenes, Facilities Support ensures that families can focus on what matters most—the care and recovery of their child—while experiencing a true “home away from home.

• Room turnover, as per established standards. Including washrooms, vacuuming, mopping, dusting, wiping walls, cleaning of windows and making beds.

• Ensuring linens are laundered.

• Maintaining cleanliness in the kitchens, adhering to all Public Health guidelines.

• Sanitation and cleaning of all common areas.

• Organizing both indoor and outdoor living spaces, and ensuring the areas are presented well to all guests.

• Stocking of rooms and common areas with family supplies as required.

• Placing all waste and recycling in proper receptacles.

• Cross functional team support (Programs, Family Services, Maintenance, Development) as required.

• Identifying, responding to, reporting, and recording critical incidents

• Adhering to all Ronald McDonald House Alberta Occupational Health & Safety procedures

• Supporting the mission, vision and objectives of Ronald McDonald House Alberta –providing a home away from home for any family with a sick or injured child

• All other tasks as required.

• High school diploma

• 3 years of experience as a Housekeeper

• Able to work with minimal supervision

• Attention to details

• Ability to do a physically demanding job

• Must provide a clear criminal record check

We believe that when our people thrive, our mission thrives. We’re committed to creating a workplace where people feel supported, valued, and inspired to grow. As part of our team, you’ll enjoy:

• Competitive wage

• Employee and Family Assistance Program (EFAP)

• Training and development opportunities

• Opportunity to participate in cross-functional committees

• 12 recognized statutory holidays

• Financial Wellness sessions

• A…