Facility Operations Worker

About Red Deer:

Red Deer sits at the heart of Central Alberta along the QEII corridor, perfectly positioned between Calgary and Edmonton. With more than 100,000 residents and a regional reach of over 300,000, it’s a growing hub for business, services, and opportunity.

Here, big-city amenities meet small-city ease. Enjoy abundant parks and trails, vibrant arts and culture, excellent recreation and education, and a strong sense of community.

With easy access to lakes, outdoor adventures, and the mountains, plus a thriving economy and high quality of life, Red Deer is an inviting place to live, work, and grow.

The City of Red Deer is a dynamic municipal organization with a $480M operating budget, a $60M capital program, and a workforce of nearly 1,700 employees. It is focused on growing with purpose by attracting talented, community‑minded people who want to make a difference.

Guided by the vision "Our City, One Voice," Red Deer is building a thriving, inclusive, and connected community, with priorities centered on a vibrant economy, community wellbeing, and strong engagement.

At its core, the City values its people, embracing diverse perspectives and fostering a culture of collaboration, innovation, and shared success

The City of Red Deer is currently recruiting a Facility Operations Worker
1. This position provides a clean, safe, secure, and efficiently operating environment for users of recreation facilities, with a strong focus on delivering high‑quality customer service. The role includes completing assigned work tasks, supervising users in designated facilities, and performing minor maintenance and repairs to equipment and facilities in accordance with established standards.

• Facility Operation & Maintenance
  - Maintain a clean, safe, and welcoming facility through high‑standard custodial services and post‑use inspections. Perform general handyman work, preventative maintenance, minor repairs, and emergency repairs to facilities and equipment in accordance with operational and safety standards. Inspect, test, and monitor facility systems, mechanical equipment, and assigned facility elements to ensure readiness for public use. Identify, document, and report major maintenance or repair issues and coordinate with contracted service providers when required.
  
  Safely operate motorized equipment and vehicles. Stay current with facility operation and preventative maintenance manuals.
• Risk Management, Safety & Security
  - Ensure compliance with health, safety, and regulatory standards, policies, and operational procedures. Monitor facility use to ensure patron safety, appropriate behaviour, and protection of facilities and equipment. Maintain building and site security, addressing incidents and escalating major concerns to supervisors. Participate in safety programs, inspections, meetings, and emergency response procedures. Complete incident reports, safety documentation, and hazard reporting as required.
• Communication & Customer Service
  - Deliver professional, respectful customer service to facility users, organizations, and the public. Monitor facility schedules and bookings, reporting changes and making operational adjustments as needed. Communicate effectively with staff, supervisors, and service providers to support smooth facility operations.
• Administration
  - Complete daily activity reports, operating logs, work logs, and required documentation. Monitor and control admissions, including cash or ticket handling when assigned. Maintain accurate records to support shift communication and operational continuity.

• Grade 12 high school diploma or equivalent.

• Six months related…