Public Area Attendant​/Janitorial

We’re looking for a dedicated and detail-oriented Public Area Attendant / Janitorial Staff team member to help us maintain the highest standards of cleanliness and presentation across Red Deer Resort & Casino. The ideal candidate has prior experience in a similar janitorial, housekeeping, or cleaning role, takes pride in their work, and understands the importance of creating a welcoming, clean, and safe environment for both guests and staff.

Under the direction of the Executive Housekeeper, the Public Area Attendant / Janitorial Staff is responsible for cleaning and maintaining public areas and public washrooms throughout the property, ensuring they are clean, safe, hygienic, and properly presented. The Public Area Attendant / Janitorial Staff promotes a positive image of the property to guests and is expected to be pleasant, friendly, professional, and able to address guest concerns or special requests appropriately.

• Efficiently clean assigned public areas, including washrooms, fitness centre, pool areas, restaurants, lounges, lobby, elevators, hallways, and other common areas.
• Perform general janitorial duties throughout assigned areas of the property.
• Clean and maintain all assigned service areas, ensuring they remain clean, safe, and hygienic.
• Undertake scheduled and specialized cleaning programs in accordance with required performance standards.
• Pack and replenish cleaning trolleys to the required standard at the end of each shift and ensure trolleys are kept neat and organized.
• Advise the Supervisor/Manager of stock shortages and any damaged or broken cleaning tools or equipment.
• Respond to guest inquiries, requests, and complaints in a prompt, professional, and courteous manner.
• Record lost property items found in public areas and provide them to the Supervisor/Manager in accordance with established procedures.
• Promptly report maintenance concerns and safety hazards to the Supervisor/Manager.
• Take personal responsibility for cleaning equipment, ensuring it is operated correctly, safely, and securely at all times.
• Maintain up-to-date knowledge of cleaning chemicals and products, including proper handling and safety procedures.
• Attend departmental briefings, training sessions, and meetings as directed by the Supervisor/Manager.
• Report any unusual or suspicious persons or activities to the Supervisor/Manager or Security to help ensure the safety and well-being of both guests and staff.
• Replace and report missing or depleted supplies in public areas, including paper towels, toilet paper, soap, and other required supplies.
• The immediate Supervisor/Manager may adjust duties and responsibilities depending on the operational needs of the property.
• Perform other janitorial, housekeeping, and cleaning duties as required.

• Previous experience as a Public Area Attendant, Janitorial Staff, Cleaner, Housekeeping Attendant, or in a similar cleaning role is preferred.
• Must be able to provide a satisfactory criminal record check.
• Must be physically capable of performing all duties associated with the position.
• Ability to follow instructions and work independently.
• Strong knowledge of cleaning chemicals, supplies, and cleaning equipment.
• Excellent time-management skills with the ability to work effectively under pressure.
• Workplace Hazardous Materials Information System (WHMIS) certification is considered an asset.
• Strong work ethic and a positive team attitude.
• Ability to communicate effectively, both verbally and in writing, in English.
• Comfortable using common household and commercial cleaning chemicals and products.
• First Aid/CPR certification is preferred.

• Ability to stand and walk repeatedly throughout the course…