Job Description & How to Apply Below
Take the lead in client services with Sephora as a full time Experience and Services Lead. Oversee event execution and guide your team in delivering exemplary client experiences in Red Deer, Alberta.
In this full time role at Sephora, you'll manage the on-stage Worlds, ensuring high standards of services, classes, and events. Responsibilities include training Services Coordinators, fostering a coaching culture, and showcasing your passion for makeup and skincare. Your leadership will directly influence client satisfaction and team performance at the Bower Place location.
Key Responsibilities:
• Oversee service delivery and ensure compliance with Sephora standards
• Train and develop Services Coordinators for daily operations
• Conduct custom makeovers and skincare services as needed
• Engage with clients on-stage to enhance their experience
• Maintain high employee engagement aligned with Sephora values
Requirements:
• 1-3 years of experience in a similar role
• Strong client service and time management skills
• Proven ability to handle multiple tasks
• Flexible availability during peak retail hours
• Passion for artistry and skincare
Utilize your skills in leadership and client engagement to excel as Sephora’s Experience and Services Lead.
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