Health Care Aide (HCA

Health Care Aide

Hope Mission — Hope Health

Health Care Aide

Hope Health

Nursing Clinic Coordinator

Casual

12-hour shifts, 7:00 AM – 7:00 PM

Red Deer

$23.00/hour

Hope Mission is a Christian non-profit social care agency that has been serving vulnerable people in Alberta since 1929. We are one of Alberta’s largest social service agencies and currently operate emergency shelters, addiction recovery programs, youth programs, community outreach services, housing programs, and health programs (delivered through our Hope Health division) across Edmonton, Red Deer, Wetaskiwin, and beyond. Our work is grounded in our Christian faith and our commitment to walking alongside individuals experiencing homelessness, poverty, and addiction.

Staff are expected to uphold Hope Mission’s mission and values and to approach their work with professionalism and genuine heart for service.

Hope Health delivers a variety of health services to clients utilizing Hope Mission’s shelter services. Hope Health’s nurse-led clinics provide accessible frontline healthcare support for individuals experiencing homelessness, addiction, mental health challenges, and housing instability. The clinics offer low-barrier health assessments, nursing care, wound care, medication support, referrals, and connections to broader community and recovery services, helping clients address urgent health needs while building stability and trust.

The Health Care Aide works alongside both nursing and shelter staff and is autonomous in much of their work. The Health Care Aide reports client concerns to the Registered Nurse (RN), Registered Psychiatric Nurse (RPN), or Licensed Practical Nurse (LPN) in the Hope Mission Nursing Clinic, and completes restricted activities only under the supervision of an RN, RPN, or LPN within the shelter.

As a Health Care Aide (HCA), you are responsible for providing personal assistance, supporting activities of daily living, and providing comfort and support services to clients who require short-term assistance or ongoing support. You will play a key role in providing safe, quality, client-centered care while reflecting the values of Hope Mission.

• Work closely with nurses, shelter staff, and other team members to support clients and share important information.
• Help new staff and volunteers learn shelter routines, health and safety practices, and client care procedures.
• Take part in team meetings, shift handovers, and training to support good communication and quality care.

• Help community members with daily personal care needs such as bathing, dressing, grooming, eating, and moving around safely.
• Observe clients’ health and wellbeing and report any concerns or changes to the nurse or other appropriate staff.
• Build positive relationships with guests and provide respectful, compassionate support in a safe and welcoming shelter environment.

• Help keep the nursing clinic, shelter spaces, and equipment clean, organized, and ready for use.
• Stock and monitor medical and program supplies, and let the nurse or coordinator know when items need to be reordered.

• Maintain accurate records related to your area of work.
• Prepare regular reports for coordinator or management review.

• Share important information about clients with nurses, shelter staff, and other team members to support safe and consistent care.
• Communicate with clarity, professionalism, and respect with staff, guests, and community stakeholders.
• Participate in team meetings, organizational events, and training as required.

• HCA certificate (completion of a certified Health Care Aide course).
• Enrolment in the Alberta Health Care Aide Directory and/or membership in good standing with the College of Licensed Practical Nurses and Health Care Aides of Alberta (CLHA).
• 2 years of work experience is an asset.

• Strong…