Franchise Operations Leadership

Position: Franchise Operations Leadership Role at The Brick
Location: ponoka

Drive franchise success with leadership as The Brick's Franchise Operations Manager. Focus on operational training, customer service excellence, and communication across franchise stores nationwide.
In this vital role, you will be a liaison between corporate and franchise locations, enhancing operational procedures and supporting store owners. Your leadership will guide performance improvement and ensure adherence to company standards in merchandising and operations. This position requires strong skills in training and communications to achieve operational goals.

Key Responsibilities:

• Analyze and report daily performance metrics to stores

• Provide training and support for store operational success

• Communicate effectively with underperforming stores

• Maintain inventory control and financial accuracy weekly

• Ensure consistent application of operational procedures across franchises
Requirements:

• High school diploma required; 2-3 years leadership experience

• Solid background in customer service and operations management

• Proven ability to coordinate multiple projects and deadlines

• Excellent communication skills and policy enforcement

• Willingness to travel to support new store openings
Leverage your operational expertise and leadership skills to foster success across The Brick's franchise network.
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