Customer Service Team Member at Michaels

Join Michaels in Red Deer, AB, as a Customer Service Team Member. This role focuses on delivering friendly service, assisting shoppers, and ensuring a smooth checkout experience.

As a vital part of the team, you will engage with customers, help them find products, and enhance their shopping experience. Duties also include truck unloading, stocking, and maintaining store organization, allowing you to support our brand promises effectively.

Key Responsibilities:

• Assist customers in locating products and solutions

• Provide a friendly and efficient checkout experience

• Promote the Rewards program and enroll customers

• Support Omni channel processes such as BOPIS

• Maintain store recovery and stock compliance

Requirements:

• Previous retail or customer service experience preferred

• Ability to stand for long periods

• Capability to lift heavy boxes and reach high shelves

• Adherence to company policies and procedures

• Cross training in Custom Framing duties

Utilize your customer service skills to create a positive shopping environment at Michaels in Red Deer.
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