Sales Lead, Retail, Retail & Store Manager

About the Role

The Sales Lead will fully immerse yourself in Pandora’s brand, culture, and products, taking pride in delivering exceptional customer experiences. You will support both Managers and Sales Associates in driving the success of the store.

Please note:

this job will require completion of an assessment emailed to you upon application submission.

• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Create an unforgettable shopping moment that exceeds expectations by displaying excellent product knowledge and building brand loyalty.
• Embrace opportunities and soar beyond commercial targets and key performance indicators (KPIs), setting new records and achieving remarkable success.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real‑time feedback and guidance to empower the team in achieving their KPI goals.

• Results‑oriented seller with at least 2 years of experience in a high‑performance selling environment.
• Excellent communication skills, both written and verbal, demonstrating a sense of care.
• Ability to charm and captivate an audience and connect with people at all levels of the organization.
• Sharp business acumen and analytical thinking, delivering positive results.
• Master of time management, setting and adjusting priorities, and delegating tasks effectively.
• Knowledge of Microsoft Office 365 Suite and retail point‑of‑sale systems.
• At least 18 years old with proof of identity and eligibility to work.
• Flexible work schedule including nights, weekends, and holidays; able to stand for extended periods, lift 50+ pounds, and arrive on time.

• Robust compensation package including base salary and bonuses, plus a 401(k) plan.
• Extensive benefits:
  Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts.
• Learning and development opportunities, continuous feedback, Linked In Learning, tuition reimbursement, and more.
• Paid time off package:
  Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.