Customer Service Associate at Michaels

Michaels in Red Deer, AB, seeks a Customer Service Associate who thrives on providing stellar shopping experiences. Assist customers and ensure swift checkouts in a welcoming environment.

As a key team member, you will engage with customers to help them find products and enjoy a friendly shopping experience.

Your role involves participating in store operations such as stocking and maintaining recovery standards. You'll also educate shoppers on our Rewards program to enhance their buying journey, ensuring they leave satisfied.

Key Responsibilities:

• Assist customers in locating products and offer solutions

• Execute efficient checkout and cash handling

• Participate in truck unloading and merchandise recovery

• Promote the rewards program and collect customer feedback

• Help with stocking and overcome store challenges

Requirements:

• Retail or customer service experience preferred

• Capability to lift and reach as needed

• Strong interpersonal skills for positive customer interactions

• Ability to adhere to SOPs and safety standards

• Flexible to work varied hours, including weekends

Support our mission at Michaels by creating joyful shopping moments for every guest.
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