OTC Customer Service Associate Walmart

Enhance customer engagement as an Over-the-Counter Associate at Walmart in Red Deer, AB. Manage inventory effectively while ensuring top-notch service and compliance in all tasks.

In this role, you will work closely with the OTC Department Manager and Pharmacy Manager to maintain high standards in the department. This position is ideal for individuals with a passion for customer relations who can help ensure everything is properly stocked and organized. Your focus will be on confidentiality and minimizing pricing errors while optimizing sales.

Key Responsibilities:

• Support customers with OTC product inquiries

• Maintain organized areas with proper zoning

• Monitor stock rotation and check for expired items

• Adhere to pricing, ordering, and markdown procedures

• Keep the OTC area clean and safe

Requirements:

• Minimum age of 16 years required

• Commitment to patient confidentiality

• Knowledge of retail and customer service principles

• Ability to follow instructions and procedures accurately

• Familiarity with inventory management

Utilize your skills to enhance the shopping experience at Walmart while serving the Red Deer community.
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