Indigo Customer Experience Specialist

Become a Customer Experience Specialist at Indigo and bring joy to every customer interaction. Engage customers through stories while ensuring seamless store operations.

In this role, you’ll contribute to Indigo's mission of enriching lives and inspiring readers. Your responsibilities will include daily operations, inventory management, and creating an appealing shopping environment. By role modeling our high-performance characteristics, you will connect with customers, understand their needs, and curate unique experiences tailored to their preferences.

Key Responsibilities:

• Assist with daily store functions before and after closing

• Conduct inventory and manage incoming merchandise

• Enhance visual presentation standards in the store

• Create a welcoming environment for every customer

• Share product stories and connect with shoppers

Requirements:

• Retail experience is beneficial, but not mandatory

• Flexibility and eagerness to learn new skills

• Focus on exceptional customer engagement

• Capable of lifting 40-pound items safely

• Willingness to work varied hours, including weekends

Leverage your passion for literature and customer service to shape memorable experiences at Indigo.
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