Sales Associate

Wine & Beyond Red Deer

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands and Superette.

SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry. For more information on SNDL, please go to

We are currently looking for friendly, outgoing, and customer service driven individuals to join our team as Sales Associates at our Wine & Beyond Red Deer location!

Primary Purpose of Job:
Provide exemplary customer service to every person who walks into our store, understand customer needs and instil a customer mindset within the store, participates in stocking and merchandising of the store; ensuring the store is stocked and ready to serve our customers.

• Customer service is driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanour and attitude at all times

• Deliver exemplary customer service
• Greet customers when they enter the store and take customers to product when required
• Generate sales by educating, advising and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within the required timeline
• Escort customers from the store and/or offer car service when appropriate

• Complete customer transactions on the Point-of-Sale (POS) device, including payment
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly (when applicable)
• Complete end of day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)

• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned

• Ensure that OHS, LP, Pro Serve and other regulatory requirements and procedures are implemented and adhered to
• Maintain First-Aid, LP and OHS Training
• Maintain Pro Serve Certification
• Ensure AGLC other government guidelines are met
• Adheres to all SNDL policies, with a focus on Social Responsibility

• Work Experience:
  
  Minimum, 1-year experience in a retail environment (preferred, not required)
• Previous liquor-related experience considered an asset
• Education:
  
  High School Diploma or equivalent
• Pro Serve Certification
• First-Aid Certificate is considered an asset
• Training in wine/beer/spirits (preferred, not required)

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

• Highly self‑motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background
• Strong communication skills (written and verbal)
• Must be able to pass a Background Check
• Must have access to reliable transportation

At Wine & Beyond we invest in our people. We provide educational…