Luxury Hotel Security Associate Position

As a Hotel Security Associate at Red Deer Resort & Casino, you'll play a crucial role in maintaining a secure environment for both guests and staff. Strong detail orientation and effective communication are essential for this position.

You will be tasked with ensuring the safety and security of the hotel, conducting thorough patrols, and writing comprehensive reports on incidents. This position involves actively assisting guests, particularly in emergency situations or when guests are in need of direction. Interpersonal skills are crucial for nurturing a positive environment.

Key Responsibilities:

• Safeguard the hotel guests and associates' well-being

• Record incidents following established hotel procedures

• Carry out patrols regularly throughout the hotel

• Aid guests who need assistance getting to their rooms

• Answer calls for help from fellow associates

Requirements:

• Minimum 2 years of customer service experience preferable

• At least 2 years of preferred security background

• Required De-Escalation certification and Pro Serve Certification

• Preferred First Aid Level “C” certification

• Fluent in English, exceptional communication ability

Support a secure atmosphere and customer satisfaction as a Hotel Security Associate at Red Deer Resort & Casino.
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