Library Clerk II; Bilingual

Performs Library skilled clerical tasks and support services. Provides direct assistance to the public at the circulation desk, organizes and scans library materials, and runs reports.

El Asistente de Biblioteca realiza tareas administrativas especializadas y servicios de apoyo, brinda atención directa al público en el mostrador de circulación, organiza y escanea materiales, y genera reportes. Este puesto es ideal para una persona bilingüe con habilidades organizacionales y un fuerte enfoque en servicio al cliente

Applications Acceptance:
Closes October 23rd, End of Business day

Reference Checks & Interview:
Week of October 26th

Dates Subject to Change

• Tuesday 8:30-3:00 pm (with half hour unpaid lunch)
• Wednesday 10:30 - 7:00 pm (with half hour unpaid lunch)
• Thursday 8:30-3:00 pm (with half hour unpaid lunch)
• One Saturday a month 8:30-3:00 pm (with half hour unpaid lunch)

• Perform public reception and routine tasks at the circulation desk.
• Check materials in and out, processing items on hold, and notifying patrons of the status of their requests; utilize the library automation computer system.
• Collect patron fines; assess fines for damaged or lost materials.
• Collect fees for meeting rooms and copier use.
• Issue new, replacement, and non-resident library cards; register new patrons on the computer system.
• Organize the checkout desk daily; open and close cash register daily.
• Assist the public in the mechanical use of equipment as needed.
• Accept materials for bulletin boards and lost and found items.
• Answer direct phone calls and handle requests; provide public reception, give directions, and refer questions to appropriate staff.
• Maintain organization and cleanliness of the library collection; maintain book carts, perform book cleaning, and coordinate repair and return of missing items.
• Perform tasks related to Reference/interlibrary loan services; receive book orders, determine status, route hold and damaged items.
• Utilize library automation system and other computer programs to create documents, templates, emails, and reports; create signs and displays for special projects.
• Monitor the library for unsafe situations and disruptive behavior.
• Assist with strategic outreach services.
• Perform other duties as assigned.

• Atender al público y realizar tareas diarias en el mostrador de circulación.
• Registrar la entrada y salida de materiales, procesar artículos en espera y notificar a los usuarios sobre sus solicitudes.
• Aplicar y cobrar multas por materiales atrasados, dañados o perdidos.
• Cobrar tarifas por uso de salas de reuniones y del copiador.
• Emitir tarjetas de biblioteca nuevas, de reemplazo y para no residentes.
• Mantener organizado el mostrador de circulación y la caja registradora diariamente.
• Asistir al público en el uso de equipos.
• Aceptar materiales para los tableros de anuncios y artículos perdidos y encontrados.
• Responder llamadas telefónicas y dirigir preguntas al personal adecuado.
• Mantener la organización y limpieza de la colección; coordinar la reparación de artículos dañados.
• Procesar tareas relacionadas con referencia y préstamos interbibliotecarios.
• Crear documentos, correos electrónicos, informes, letreros y exhibiciones utilizando el sistema automatizado de la biblioteca y otros programas informáticos.
• Monitor ear el entorno de la biblioteca para detectar situaciones inseguras o comportamientos disruptivos.
• Apoyar actividades de alcance comunitario.
• Realizar otras tareas asignadas.

Experience

Required:

One (1) year of work experience providing direct customer service. One (1) year of previous library experience preferred.

Minimum

Education Requirements:

High School diploma or G.E.D.

Certification:
M…