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Hotel Operation Intern

Job in Red Wing, Goodhue County, Minnesota, 55066, USA
Listing for: Treasure Island Resort & Casino
Apprenticeship/Internship position
Listed on 2026-01-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 14.25 USD Hourly USD 14.25 HOUR
Job Description & How to Apply Below


* Please note:

resume is required for this position.


Pay Rate: $14.25/hour

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Perform day-to-day tasks to support assigned area with meeting business needs while satisfying internship requirements
  • Operate a Point of Sale System, process cash, credit / debit card and Players Card comp transactions for services and retail products
  • Adhere to cash handling and financial transactions policies and procedures
  • Complete special projects to support assigned area with meeting business needs while satisfying internship requirements
  • Provide accurate and consistent support in assigned department
  • Work 3 - 5 special events, including parades, concerts, fairs and festivals to assist with property needs
* Specific duties for each intern may vary and are intended to provide a well-rounded perspective to satisfy internship requirements.

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:
  • High School Diploma/GED or equivalent experience
  • Current enrollment in 2 or 4-year post-secondary educational program pursing a degree in a field of study related to the area where the internship is being performed
Preferred:
  • Previous guest service experience
Skills

Required:
  • Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Excellent verbal and interpersonal communication skills
  • Excellent problem solving skills
Abilities

Required:
  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to manage projects in a timely and efficient manner
  • Ability to independently complete multiple tasks in a professional manner
  • Ability to serve both internal and external customers
REQUIRED TRAINING
  • Treasure Island guest service training
  • Any position-related training as determined by division director
PHYSICAL DEMANDS
  • Must be able to walk and / or stand for long periods throughout the day
  • Must have a good sense of balance, and be able to bend, kneel and stoop
  • Must have the ability to independently lift up to 25 pounds on a frequent basis
  • Must be able to perform repetitive hand and wrist motions
  • Must have good eye hand coordination
WORKING ENVIRONMENT
  • Work may be performed throughout the property (indoors and outdoors) including flashing lights, frequent loud noises and cigarette smoke
  • Must be willing to work a flexible schedule including all shifts, weekends and holidays
  • Occasionally must deal with angry or hostile individuals
  • High volume direct public contact
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