Sales Representative

Join our team today. We are seeking a motivated Sales Representative to support continued growth within our MSP organization! Salary Range: $35,000–$45,000 PLUS Commissions!

Work Location:

In person. Job Type: Full‑time.

• Lead Generation & Prospecting:
  Identify and qualify potential clients through cold calling, digital outreach, referrals, and networking efforts.
• Client Discovery & Engagement:
  Conduct initial consultations and discovery meetings to uncover business challenges and IT requirements.
• Solution‑Oriented Sales:
  Present and position customized IT service solutions, including managed services, cloud computing, cybersecurity, disaster recovery, and helpdesk support.
• Sales Lifecycle Ownership:
  Manage the entire sales process from lead acquisition to contract signing, ensuring seamless handoff to onboarding and technical teams.
• CRM & Pipeline Management:
  Maintain accurate and timely records of leads, communications, and sales activity in the CRM system (e.g., Connectwise Manage, Glasshive).
• Collaboration:
  
  Partner with internal engineering, project, and support teams to deliver high‑impact proposals and customer solutions.
• Customer Communication:
  Liaison between customers and internal teams, effectively communicating opportunities, concerns, and feedback.
• Client Advocacy:
  Understand customer needs, anticipate challenges, and recommend appropriate solutions to support long‑term relationships.
• Proposal & Presentation Development:
  Prepare and present professional proposals and technical sales presentations to key decision‑makers.
• Networking Engagement:
  Actively represent the company at networking events, marketing functions, Chamber meetings, and similar gatherings to enhance brand visibility and foster strategic relationships.
• Market Research & Intelligence:
  Stay current on industry (ICP) trends, competitive offerings, and emerging technologies to better position company services.
• Product Knowledge:
  Demonstrate expert knowledge of company products and services, including best practices in their use and implementation.
• Internal Communication:
  Provide relevant customer and market feedback to internal departments to support strategic planning, decision‑making, and company growth.
• Customer Service Coordination:
  Collaborate with internal staff to ensure excellent customer service and successful project outcomes.
• Submit sales status reports as required, including activity, closings, follow‑up, and adherence to goals.
• Other duties as assigned.

• Entry level

• Contract

• Sales and Business Development

• IT Services and IT Consulting

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