Automotive Service Advisor/Customer facilitator
Listed on 2026-01-02
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Automotive
Benefits:
- Bonus based on performance
- Employee discounts
- Free uniforms
- Paid time off
We are looking for a customer service representative to attract potential customers by answering product and automotive service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction in a retail store engaged in selling tires and related automotive parts and mechanical services.
Responsibilities:- Deliver exceptional customer service while listening and consulting customers
- Excellent phone skills driving sales and setting appointments for the store
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Work within a team environment while keeping in tune with our companies’ vision, purpose, core values, and employee creed
- Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the store
- Other duties as assigned
- A minimum of 2 years of automotive service writing experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team orientation
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver’s license
5 Day work week
Great Work Environment
Closed on Sundays
On Site Training
Compensation: $600.00 - $1,500.00 per week
Join Our Team
As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
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