Member Services Advocate - Customer Care & De-Escalation
Listed on 2026-10-06
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, Customer Success Management
Partnership Health Plan of California is seeking a dedicated Member Services Representative to respond to member and provider inquiries in our California-based call center. You will document calls, escalate when needed, and collaborate with internal departments to resolve issues while maintaining high service standards.
The role requires strong communication, empathy, and patience, with preference for bilingual candidates (Spanish/Tagalog/Russian).
The Member Services Advocate
- Customer Care & De-Escalation position in the Sales, Other field is open for applications.
This opportunity is part of our work in Sales, Other.
The advertised compensation is 39.000 - 46.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Member Services Advocate
- Customer Care & De-Escalation role in the description above.
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