Student Success Coordinator; PACE, Categorically Funded

Overview

The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is located in the city of Redding. Shasta College is committed to providing its diverse student population with equitable education outcomes and contributes to the social, cultural, intellectual, and economic development of the communities it serves.

The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor’s degree and for returning students to complete their Associate and Bachelor’s degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of racially and socio-economically diverse staff and student populations. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success. Classified positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities.

Our classified staff engage with a diverse employee and student populations, facilitating equitable outcomes for all by implementing and supporting our various employment and academic programs. As a classified staff member at Shasta College, you will join a vibrant community of professionals and educators working together to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives.

A career in classified service at Shasta College offers a highly rewarding and enriching employment experience.

• Oversee the day-to-day student success strategies and services designed to improve retention, completion, graduation, and/or transfer rates.
• Align the college’s structured onboarding, early alert, and retention strategies with interventions and resources to help students enter their educational and career pathway, stay on track, and persist and progress toward completion.
• With direction from college-wide leadership, faculty, and classified teams, utilize data-tracking systems and student support services and cohorts to drive student success.
• Direct, oversee, coordinate, and review the work of student assistants and other office support staff as needed.
• Provide high-level office support functions requiring initiative, problem solving, and independent judgment in organization, coordination, and processing of work and information.
• Demonstrate thorough knowledge of District policies and procedures and excellent communication skills.
• Support the PACE (Partners in Access to College Education) department by guiding students through the PACE application process, gathering and processing documentation from medical providers, coordinating outreach with high schools and the community, and assisting with process and database development. Some evening hours and travel off campus may be required.

• Education Required:
  Associates degree or equivalent.
• Education Preferred:
  Bachelor’s degree.
• Experience Required:
  Demonstrated sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, as well as staff and students with physical and/or learning disabilities.
• Desirable Experience:
  Any combination of experience and training that would likely provide the required knowledge and skills; typical experience is two years of increasingly responsible experience performing duties related to the role. Knowledge of Microsoft Office Suite; database management software, SIS, and LMS systems; and strong interpersonal communications skills. Knowledge of…