Remote Operations Technician; In Office Position

Remote Operations Technician (In Office Position)

1730 South St, Redding, CA 96001, USA

Posted Monday, December 22, 2025 at 11:00 AM

Department: Operations

Reports to: Remote Operations Manager

Compensation: Hourly starting range $20 - $28, Commensurate to Skills and Experience

Hours: 40-45 hours per week, Monday through Friday. The position includes some on-call hours during evenings and weekends. Ther will be some expected travel, average 2 trips per month, of which most will be day trips, with some overnights. Multi-night trips are rare, perhaps once every 2 months.

• Eight and a half paid holidays annually
• Two paid flexible holidays annually
• ICHRA Health Insurance Reimbursement
• 100% Employer Paid Life Insurance
• 100% Employer Paid Medical Clinic Membership for employees & dependents
• Other benefits accrue over the first 3-24 months, including additional paid vacation, 401k, 401k matching, and quarterly profit sharing.

Place of Work: 3711 Meadow View Drive, Redding CA 96003

Corporate Headquarters: 1730 South Street, Redding, CA 96001

Maas Energy Works is the leading developer and operator of on-farm, waste-to-energy systems in the United States. The Company designs, develops, constructs, and operates biogas renewable energy generation systems, primarily on dairy farms. Our projects include anaerobic digesters, biogas-powered electric generation, and renewable natural gas upgrading.

Maas Energy Works (MEW) is seeking a new Remote Operations Technician to support and maintain the ongoing operations of projects throughout the western United States. These facilities are located on host dairy farms, where an anaerobic digester produces renewable biomethane gas which is processed on site and then either used to power lean burn piston electric power generators or is delivered into a private natural gas pipeline network operated by the company.

Our operations team is split into office staff (this position) and field staff that work on the job sites.

Office staff’s close coordination with company field staff ensures high quality outcomes for operations and good relationships with partners, and overall accountability. The role of the office staff is to remotely monitor and troubleshoot electrical generation equipment, biogas cleanup facilities, and biogas pipelines, including order parts and materials. A high degree of organization and systems awareness will be required for this position.

Many skills can be learned on the job from existing experts, and the job has an opportunity for advancement.

• Remotely monitor and troubleshoot issues at assigned digester facilities and cleanup plants
• Communicate regularly with Field Ops Manager and on-site operators to ensure proper operation and maintenance of equipment
• Travel to digester sites and cleanup facilities 2-3 times per month
• Be an avid learner, and support ROM in the monthly operations reports

• Mechanical equipment knowledge
• General understanding of internal combustion engines is preferred but not required
• Strong written and verbal communication skills
• Able to learn customized applications such as Maintain
  
  X, Team Viewer, Intelimonitor, and various SCADA equipment.
• Self-motivated
• Able to quickly learn extensive industry specific skills and methods.
• Must be proficient in English
• Additional proficiency in Spanish is helpful but not required
• Must possess valid US driver's license

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Work Environment – Office Staff
This job mainly operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands – Office Staff
This is largely a sedentary role with some travel required. This would require the ability to walk up and down stairs, and to enter, travel in, and exit vehicles and airplanes.