Electric Program Supervisor - Transmission & Distribution

Overview

The City of Redding Electric Utility (REU) is seeking a skilled and NERC-certified professional to lead our Electric Utility System Operations – Transmission & Distribution (EUSO-T&D) team. The ideal candidate will have extensive experience in power dispatching, substation and transmission operations, and supervising 24/7 utility system operations. This role requires strong leadership, excellent communication, and a deep understanding of NERC TO, TOP, and TPL standards.

The candidate will oversee system load coordination, switching operations, emergency response, and ensure regulatory compliance and audit readiness. Experience with GIS/OMS systems, SOP development, outage communication protocols, and operational reporting is essential.

A minimum of five years of power dispatching or seven years of relevant utility operations experience is required, along with valid NERC certification. The ideal candidate will be proactive, team-oriented, and committed to safety, reliability, and continuous improvement in electric service delivery.

• Provide supervision, coaching, evaluation, and training of staff assigned to the EUSO-T&D group to coordinate activities with operation of the City of Redding electric transmission and distribution system.
• Direct and supervise the development and updating of the System Operations Rules and Procedures manual.
• Maintain REU Standard Operating Procedures (SOPs) related to Electric Utility System Operations Transmission and Distribution. Ensure all relevant SOPs comply with the NERC TO, TPL and TOP requirements. Ensure all staff review SOPs at the required periodicity and after every major revision. Maintain latest versions of SOPs in the REU Document Control System.
• Review and direct the training of Electric Utility System Operators – Transmission & Distribution and Electric Utility Assistant System Operators – Transmission & Distribution in performance of assigned duties. Ensure System Operator compliance with safe work practices and procedures and NERC/WECC Reliability Standards associated with TO, TPL and TOP classifications. Administer training materials and programs for both in-house and external training venues and track and monitor training programs and hours.
  
  Provide evidence of compliance with training requirements during audits.
• Ensure staff informs relevant city staff and customers of system outages in a timely fashion and provide periodic updates for the duration of the outage. Recommend process and procedure updates as necessary to ensure this is done on a consistent basis.
• Ensure staff completes and submits necessary formal notifications to relevant entities within the prescribed timeframe during qualifying events.
• Direct or assist in the preparation and compilation of various records and reports, maintain current files, and review other related data for correctness.
• Evaluate assigned personnel job performance and recommend personnel actions such as merit increases and disciplinary actions.
• Ensure that REU system operation is in full compliance with all NERC and WECC reliability standards and report non-compliance events under required time frames as applicable by reliability standard definitions. Maintain applicable reliability certifications as required.
• Ensure all EUSO-T&D staff are NERC certified and maintain Continuing Education Hours (CEHs) as necessary.
• Represent the Electric Utility in various forums and at various venues as assigned.
• Performs other related duties as assigned.

The following knowledge and abilities apply to this role:

• Principles of engineering, supervision, and business management
• Electric substations; electric generating stations; switching and dispatching operations
• Methods applied in coordinating load, distribution and transmission requirements; generation sources
• System Operations-related safety rules and regulations
• Mathematics as it pertains to electric utility operations
• Effective supervisory skills and techniques
• NERC requirements associated with TO, TOP and TPL

• Communicate effectively with representatives of electric utilities and other power companies
• Direct the redistribution of electric loads, required switching, and the removal and restoration to service of lines and equipment
• Exercise sound judgment in coordinating safety of personnel and equipment during emergencies
• Prepare oral and written reports
• Supervise the compilation and preparation of related data
• Interact effectively and build and maintain relationships with employees, the public, and other utility and marketing personnel while operating under the policies and procedures set forth by the City of Redding Electric Utility

• Typical education would include a high school diploma or equivalent, with some emphasis in physics, science, mathematics and communications courses.
• Typical experience would include five years of power dispatching experience or seven years of increasingly responsible experience in power…